FAQs

What currency are the prices listed in?
All prices are shown in Local Currency.

How long does it take to activate my virtual number?
In most cases, activation is instant after payment. Depending on the country and number type, it may take up to 24 hours for provider confirmation. Once your number is active, we’ll send all login and setup details to your registered email.

Can I choose the country or area code for my number?
Yes! During checkout, you can select the country and, where available, the area code for your number. We offer a wide variety of options for both local and international use. If a specific location isn’t listed, contact us and we’ll do our best to arrange it.

Can I cancel my order?
Yes, you can cancel before activation begins. If your number has already been assigned, cancellation may not be possible. Please contact our support team immediately for assistance.

Who do I contact if I have issues?
If you face any problems with activation, forwarding, or usage, simply email us at admin@nexiovirtualnumber.com. Our support team is available 24/7 to assist you. Be sure to include your order details for faster resolution.

I have a question that wasn’t answered, can you help?
Absolutely! Our team is here to help you get connected quickly. Please email us at admin@nexiovirtualnumber.com and we’ll be happy to assist. For faster support, include your order number and describe the issue clearly.