FAQs
What is a virtual number?
A virtual number is a cloud-based phone number that operates without a physical SIM card. All calls and messages are delivered directly to your secure online dashboard, allowing you to manage your communications from any device, anywhere.
How does a virtual number work?
Virtual numbers route SMS messages and calls through the internet. No hardware or installation is required. You simply log in, choose your number, and begin receiving communications instantly.
What can I use a virtual number for?
Virtual numbers are versatile and ideal for business communication, customer support, WhatsApp and social media verification, two-factor authentication, online marketplace listings, privacy protection, and digital business setup.
Can I receive SMS and calls?
Yes. Each number specifies whether it supports SMS only, voice only, or both.
Are your numbers compatible with WhatsApp?
Numbers labelled WhatsApp Ready can be used to register or verify WhatsApp accounts, including WhatsApp Business.
Are the numbers temporary or long-term?
We offer temporary numbers for short-term verification and long-term subscription numbers for ongoing communication needs.
Are virtual numbers secure?
Yes. Virtual numbers provide an additional layer of privacy by keeping your personal mobile number completely confidential. All data is securely processed and displayed only in your private dashboard.
Can I use the number for social media verification?
Most of our numbers work with platforms such as Instagram, Facebook, Google, WhatsApp, Telegram, TikTok, Snapchat, and more, subject to platform policies.
How fast will I receive messages or calls?
Delivery is near-instant. SMS messages typically appear in your dashboard within seconds.
Can I choose the country of my virtual number?
Yes. We offer a variety of international numbers and continuously update our inventory.
Can I keep the same number long-term?
Yes. Subscription numbers remain active as long as your plan stays current.
Do you offer refunds?
Refunds are issued only if a number is proven non-functional due to a technical fault. Once a number is activated, used, or receives messages, it becomes non-refundable.
Can virtual numbers be used for banking verification?
No. Most banks and financial institutions require SIM-based numbers for heightened security. Virtual numbers are intended for digital platforms and general online communication.
Does my virtual number expire?
Temporary numbers expire after the allocated use. Subscription numbers renew automatically based on your chosen billing cycle.
Do I own the number?
Virtual numbers are provided on a rental basis. You retain full usage rights for the duration of your subscription.
What payment methods do you accept?
We support secure payment methods including Credit/Debit Cards, PayPal, Apple Pay, Google Pay, and Stripe.
How many virtual numbers can I purchase?
There is no limit. You may purchase and manage multiple numbers for different platforms, countries, or business needs.
Are there charges for making outgoing calls?
Yes. If your number supports outbound calling, a small usage fee applies for each call made. During sign-up, you will be asked to securely register your card details so your account can process call charges automatically. You will only be billed for calls you choose to make, and all payments are handled with encrypted security.